Objective: To obtain a Human Resource internship that will allow me to utilize my education, experience, leadership, and communication skills to contribute to the organization’s strategic human capital management and success.
Education:
George Mason University, Fairfax, VA
George Mason University, Fairfax, VA
Bachelor of Science, Management
Expected December 2011
Overall GPA: 3.0
Related Coursework:
• Interpersonal and Group Interact
• People and Organizations
• Introduction to Human Resource Management
• Operations Management
Experience:
Metroresearch Services, Fairfax, VA
July 2010-Present
Qualitative Assistant:
• Perform hundreds of telephone interview/screening for potential qualifying focus group participants
• Multi-task under pressure to assist high profile clients’ needs such as setting up technological equipment and maintaining clients’ overall satisfaction
• Commit to the highest ethical and confidential conduct when handling all financials and client and company records
• Sustain constant organization for all company and client records through systematic filing and scheduling during projects
Woodlands Retirement Home, Fairfax, VA
February 2010-Present
Server:
• Serve with strong interpersonal skills that engages customers in a friendly, professional, and efficient manner
• Maintain calm under pressure and good energy level during long shifts
• Communicate clearly between chef, servers, and customers to successfully cater to customer needs and attain top satisfaction
• Requires strong team work to prepare opening and closing procedures
Aerpostale, Fairfax, VA
November 2008-December 2009
Cashier Representative:
• Responsible for leading and overseeing other cashiers during holidays to ensure efficient, effective, and safe cash handling
• Trained and demonstrated to new employees functions and responsibilities of cashier
• Won best sales associate for 4 consecutive weeks
• Helped raise store sales position and customer e-mail captures to top five in the district
• Conducted all business in an honest and dependable manner, including register functions, inventory control, and price changes
• Created vital communication link with customers to ensure customer satisfaction
Organizations:
Vietnamese Student Association Secretary (VSA)
September 2009-Present
• Effectively communicate and inform VSA members of news and upcoming events
• Directed the annual VSA Culture show with over 100 participants and raised over $400 for Vietnamese American Heritage Foundation
